APPLICATION OF QUEUEING ANALYSIS IN INPATIENT WARD OF COTTAGE HOSPITAL GIREI, GIREI, ADAMAWA STATE NIGERIA
DOI:
https://doi.org/10.33003/fjs-2026-1006-5162Keywords:
Organizations, Telecommunication Companies, cost-efficient fashionAbstract
This research work focuses on analyzing patients waiting time in Cottage hospital Girei. The research focused on three wards (male medical ward, female medical ward and pediatric ward) and data was collected for a period of three months (March, April and May 2024). M/M/1 and M/M/1/N models were used to compare the queue metrics across the wards. The result shows that M/M/1/N has a higher waiting time across the wards (MMW=63.04hrs, PW=82.12hrs and FMW=89.61) compared to M/M/1(MMW=29.31hrs, PW=25hrs). Furthermore, a simulation was carried out across all wards to obtain an optimal waiting time and system capacity. The result reveals that, a dual-ward system gives a least waiting time (MMW =23.87hrs, PW=31.24hrs and FWM=39.9hrs) compared to M/M/1 across all the wards with an increase in system capacity.
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