• I. Tracy Okonigene
  • A. Anthony Imianvan
Keywords: Artificial Intelligence, Emotional intelligence, Communication, Decision Support System, Organization


Emotional intelligence is the relationships that directly impact how people relate to themselves and to others within a socio-cultural environment. A person who possesses emotional intelligence is able to communicate effectively while controlling and understanding other individual’s emotional inclinations. Individuals desire to express their state of mind, worries, traumas, and obstacles in life as well as get answers and help for their problems. However, they desire security and protection for the feelings, anxieties, trauma, and life obstacles they express. Therefore, individuals require a support structure where they can discuss their problems and seek potential answers while knowing that their identities would be kept private. A “Decision Support System” (DSS) for emotional intelligence is a electronic program that supports decisions, judgments, courses of action, and the proficiency of deploying artificial intelligence (AI) to regulate both your own and those around you emotionally. In this study we use AI to help in decision making to create confidential space between user and app. The technology uses are JavaScript, HTML, openAI, Replicate, PINECONE, CSS, PHP and MySQL. This research shows how technology has the ability to improve emotional intelligence using decision support system in individual’s daily lives.


Abdeldayem, M. M. and Aldulaimi, S.H. (2018). The economic islamicity index, between islamicity and universality: Critical review and discussion. International Business Management, 12(1): 46-52.

Abraham. R. (2000). "The Role of job control as moderator of emotional dissonance and emotional Intelligence-outcome relationships". Journal of Psychology, 134(2): 169-186. DOI: https://doi.org/10.1080/00223980009600860

Aldulaimi, P., Abdeldayem, M. and Alsqer, A. (2019). Intelligent Decision Support System State of Art and Challenges. Journal of System Engineering, 17(5):430 -439

Ashkanasy, N. M., & Daus, C. S. (2005). Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated. Journal of Organizational Beahvior, 26, 441–452. DOI: https://doi.org/10.1002/job.320

Brackett, M. A., & Mayer, J. D. (2003). Convergent, discriminant, and incremental validity of competing measures of emotional intelligence. Personality and Social Psychology Bulletin, 29, 1147–1158. DOI: https://doi.org/10.1177/0146167203254596

Chrusciel, D. (2016). Considerations of emotional intelligence (EI) in dealing with change decision management. J. Management Decision, 44(5): 644-657. DOI: https://doi.org/10.1108/00251740610668897

Ciarrochi, J., Chan, A. Y. C., & Caputi, P. (2000). A critical evaluation of the emotional intelligence construct. Personality and Individual Differences, 28, 539-561 DOI: https://doi.org/10.1016/S0191-8869(99)00119-1

Costa, H., Botella, P. R. and Sánchez, M. (2013). Emotional Intelligence and Self-Efficacy: Effects on Psychological Well-Being in College Students, The Spanish Journal of Psychology, 16:E50. DOI:10.1017/sjp.2013.39 DOI: https://doi.org/10.1017/sjp.2013.39

Goleman, D. (2005). Emotional intelligence. New York, NY: Bantam Books.

Lam, L. and Kirby, S. (2002) Is Emotional Intelligence an Advantage? An Exploration of the Impact of Emotional and General Intelligence on Individual Performance. The Journal of Social Psychology, 142, 133-143. http://dx.doi.org/10.1080/00224540209603891 DOI: https://doi.org/10.1080/00224540209603891

Mayer ,J.D, and Salovey ,P. (2016). A Field Guide to Emotional Intelligence . In J. Ciarrochi., J.P. Forgas, J,D nayer (Eds ), Everyday Life : A scientific inquiry . Philadelphia : Psychology Press (pp. 3-24)

Mayer, J. D., Caruso, D. R., and Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion Review 8, 290–300. doi: 10.1177/1754073916639667 DOI: https://doi.org/10.1177/1754073916639667

Moghadam, A. H., Tehrani, M. and Amin, F. (2011). Study of the Relationship Between Emotional Intelligence (EI) and Management Decision Making Styles, World Applied Sciences Journal 12 (7): 1017-1025.

Morrison, G. S. (2007). Early Childhood Education Today. Pearson Merill, NJ: Prentice Hall.

Ozcan, D. & Zaaroglu, L (2017). Determination of the relationship between strategies of decision-making and emotional intelligence of gifted students. ENSAYOS, Revista de la Facultad de Educación de Albacete, 32(2). Enlace web: http://www.revista.uclm.es/index.php/ensayos - Consultada en fecha (dd-mm-aaaa)

Petrides, K. V., Pita, R., and Kokkinaki, F. (2007b). The location of trait emotional intelligence in personality factor space. Br. J. Psychol. 98, 273–289. doi: 10.1348/000712606X120618 DOI: https://doi.org/10.1348/000712606X120618

Petrides, K. V., Sanchez-Ruiz, M. J., Siegling, A. B., Saklofske, D. H., and Mavroveli, S. (2018). Emotional intelligence as personality: measurement and role of trait emotional intelligence in educational contexts. Emotional Intelligence in Education. Integrating Research With Practice, eds K. V. Keefer, J. D. A. Parker, and D. H. Saklofske (Cham: Springer) 49–81. DOI: https://doi.org/10.1007/978-3-319-90633-1_3

Rivers, S. E., Brackett, M. A., Reyes, M. R., Mayer, J. D., Caruso, D. R., & Salovey, P. (2010). Emotional intelligence in early adolescence: Its relation to academic performance and psychosocial functioning. Manuscript submitted for publication.

Salovey, P., & Mayer, J. (1990). Emotional Intelligence, Imagination, Cognition and Personality, 9(3), 185-211. DOI: https://doi.org/10.2190/DUGG-P24E-52WK-6CDG

Yilmaz, M., Altiok, M., Yaman, Z., Seyrek, S., Surmeli, Y., & Sungur, M. (2016). Emotional intelligence in university students. Global Journal of Guidance and Counseling in Schools Current Perspectives, 5(2), 67-71. doi: https://doi.org/10.18844/gjgc.v5i2.463 DOI: https://doi.org/10.18844/gjgc.v5i2.463

Zeidner, M., Matthews, G., and Roberts, R. D. (2012). The emotional intelligence, health, and well-being nexus: What have we learned and what have we missed? Applied Psychology: Health and Well-being, 4, 1–30 DOI: https://doi.org/10.1111/j.1758-0854.2011.01062.x

How to Cite
Okonigene I. T., & Imianvan A. A. (2024). A DECISION SUPPORT SYSTEM FOR THE IDENTIFICATION OF EMOTIONAL INTELLIGENCE. FUDMA JOURNAL OF SCIENCES, 8(1), 174 - 182. https://doi.org/10.33003/fjs-2024-0801-2261